bunker

Data Protection Declaration

Last updated on 12.12.2023

Important legal information

This data protection declaration specifies to you what personal data the company Bunker Swiss Sàrl (hereinafter referred to as “Bunker Swiss”) uses, enters and collects via the site “ www.bunker-swiss.ch » (hereinafter referred to as “Bunker Swiss”), how they are collected and for what purposes Bunker Swiss uses and processes them. We recommend that you take the time to read this data protection declaration carefully. If you do not agree with this declaration, please refrain from trying to access other pages of the Bunker Swiss website.

Identity of the data controller

The data protection and processing manager, within the meaning of this declaration, is the following entity:

Bunker Swiss Sàrl
Av. General Guisan 30B
CH-1800 Vevey
donnees@bunker-swiss.com

What information do we collect about you?

When you visit our website, our web server automatically records details of your visit (e.g. your IP address, the website from which you are visiting us, the type of browser used and the pages of the website that you open, including the date and duration of your visit). For more information on this, please refer to the section “General information on cookies”. In addition, you may be required to transmit other personal data to us via our website in the situations set out below. This data is only required if you explicitly wish to benefit from these services.

Form for the installation of a bunker kit:

  • First and last name
  • Country of Residence
  • Correspondence language
  • Phone number
  • Email address
  • Any documents sent
  • Any personal comments provided

Contact form:

  • First and last name
  • Country of Residence
  • Correspondence language
  • Phone number
  • Email address
  • Any documents sent
  • Any personal comments provided

Purpose of data processing

Bunker Swiss processes your personal data for the following purposes:

  • provide services, information, advice or products that you have explicitly requested;
  • operate, improve and personalize its own products and services using market research or for the display on the Bunker Swiss website of advertisements that may be of interest to you;
  • Communicate with you regularly by email, telephone or other messaging service (e.g. WhatsApp) in connection with information, services or products that you have explicitly requested. Send you information about new products, general information or safety instructions.

Bunker Swiss does not create an individual personality profile about you.

Data retention period

Personal data collected from the Bunker Swiss website is stored under the following conditions:

  • Personal data is kept by Bunker Swiss only for the period necessary for the purpose for which it was collected (see section “What information do we collect about you”).
  • Personal data stored on the Bunker Swiss website are deleted in any case after a retention period of 12 months.
  • Personal data transmitted and subsequently stored by Bunker Swiss as part of a service provision will be deleted in all cases after a retention period of 120 months or immediately upon request of the user or customer, provided that a statutory retention period is not applicable. Please refer to the section "Right to information, rectification or deletion of your personal data" for more information on this subject.
  • Data related to a newsletter subscription is kept for an indefinite period and can be deleted immediately upon request by the user. See the section "Right to information, rectification or deletion of your personal data" for more information on this subject.

General information about cookies and pixels

When you browse the Bunker Swiss website, you acknowledge and accept that the Bunker Swiss website may install a cookie on your browsing device (whether a computer, tablet, smartphone or any other device). Acceptance of the deposit of a cookie on your terminal is deemed to have been accepted when you click on the "OK" button at the bottom right of the corresponding banner.

This cookie ensures a smooth and improved user experience on our platform. These cookies, also called tracking files, are small text files that help us identify your device during your visits, in order to adjust and personalize the services offered.

The information collected through these cookies does not transmit any personal data about you to us. Their main purpose is to enrich the user experience by making our site more interactive and relevant to you, based on your preferences. We would like to point out that this data is not shared with any third party entity, except in cases where you have given us your explicit consent, or in situations where the law, a court decision or a competent authority requires us to do so.

To provide you with full transparency on how cookies work, below you will find a description of the cookies we use on the Bunker Swiss website, their purpose and the duration for which they are stored.

Audience analysis cookies

Our website uses Google Analytics to track and analyze traffic. Google Analytics works by using cookies, which are files placed on your device, to study how you interact with our site. The information collected by these cookies is sent to a Google server in the United States and stored there. However, before sending, your IP address is anonymized by Google within EU member states or other signatory states to the Agreement on the European Economic Area. In rare cases, the full IP address may be sent to a Google server in the United States and then anonymized there. Google uses this information to evaluate your interaction with our site, to produce reports on website activity, and to provide us with other services related to internet usage. If required by law, or if others process this information on Google's behalf, Google may share this information. Please note that the IP address shared by your browser through Google Analytics will not be combined with other information held by Google.

You may refuse cookies by adjusting your browser settings. However, this may affect the full functionality of our site. Additionally, to prevent Google from collecting and processing information about your use of the website, you can download and install a browser add-on from this link: https://tools.google.com/dlpage/gaoptout?hl=fr. Another way is to click on the mentioned link, which will place an opt-out cookie on your device to prevent data collection on future visits to our site.

Google AdWords Conversion Tracking Cookies

Our website uses the Google AdWords advertising service and, in this context, also uses the conversion tracking system. When a visitor clicks on an ad placed by Google, a cookie for this tracking is placed on their device. The lifetime of these cookies is 360 days, and they are not used to recognize the user individually. If, during this period, you access specific sections of our website, Google and we can conclude that you interacted with the ad before arriving at the relevant page.

Each advertiser on Google AdWords has a unique cookie, making it impossible to track a user across different advertiser sites. The data collected through these cookies allows us to develop conversion analytics. These analytics show how many people interacted with our ad and then navigated to a page with a tracking script. However, we do not receive any data that could help us identify our visitors individually. If you prefer not to be tracked, you can simply disable the conversion tracking cookie from your browser settings. As a result, you will not be included in our conversion analytics.

Microsoft Advertising Conversion Tracking Cookies

Our website uses the advertising service Microsoft Advertising (Bing) and, in this context, also uses the conversion tracking system. When a visitor clicks on an ad placed by Bing, a cookie for this tracking is placed on his device. The lifetime of these cookies is 360 days, and they are not used to recognize the user individually. If, during this period, you access specific sections of our website, Bing and we can infer that you interacted with the ad before arriving at the relevant page.

Each advertiser on Microsoft Advertising has a unique cookie, making it impossible to track a user across different advertiser sites. The data collected through these cookies allows us to develop conversion analytics. These analytics show how many people interacted with our ad and then navigated to a page with a tracking script. However, we do not receive any data that could help us identify individual visitors. If you prefer not to be tracked, you can simply disable the conversion tracking cookie through your browser settings. As a result, you will not be included in our conversion analytics.

TikTok Cookies

Our website uses TikTok's event analytics module. In this context, we have integrated the TikTok pixel, which tracks visitors to our site anonymously without revealing their identity. When you log in to TikTok, a secure, non-identifiable hash of your interaction data is transmitted to TikTok for analysis and marketing purposes. This allows TikTok to link your navigation on our website to your user profile. This data then helps us target ads on TikTok. The cookie associated with this process comes from TikTok. For detailed information on the collection, processing and use of data by TikTok, as well as your privacy options, please consult TikTok's privacy guidelines.

Meta Cookies (formerly Facebook)

Our website uses Meta's event analysis module. In this context, we have integrated the Meta pixel, which tracks visitors to our site anonymously, without revealing their identity. When you log in to Meta, a secure, non-identifiable hash of your interaction data is transmitted to Meta for analysis and marketing purposes. This allows Meta to link your navigation on our website to your user profile. This data then helps us target ads on Meta. The cookie associated with this process comes from Meta. For detailed information on the collection, processing and use of data by Meta, as well as your privacy options, please consult Meta's privacy guidelines.

Cookie settings on your browser

Most browsers are initially set to accept cookies. However, you can adjust these settings to accept or reject certain cookies. By disabling cookies, some features of the Bunker Swiss website may be affected. Bunker Swiss will not assume any liability for any inconvenience caused by this disabling. Your browser allows you to eliminate cookies and to be informed when new ones are added. To effectively manage cookies on your browser, refer to the guidelines below.

Cookie settings vary depending on the browser you use. Here's how to adjust these settings on the most common browsers:

Chrome: https://support.google.com/chrome/answer/95647?hl=fr&co=GENIE.Platform%3DDesktop
Firefox: https://support.mozilla.org/fr/kb/effacer-cookies-donnees-site-firefox
Microsoft Edge: https://support.microsoft.com/fr-fr/windows/supprimer-et-g%C3%A9rer-les-cookies-168dab11-0753-043d-7c16-ede5947fc64d
Opera: https://help.opera.com/en/latest/web-preferences/
Safari: https://support.apple.com/fr-ch/guide/safari/sfri11471/mac

Security and data protection

We use systems and networks aligned with current technical standards. To ensure the security of your data, we implement technical and organizational measures. These measures aim to defend your information against loss, destruction, alteration, manipulation and any unwanted access. This includes specific policies, training, technological solutions, security protocols and encryption systems. However, given that the Internet is an open space for everyone, neither we nor our partners can ensure absolute confidentiality of data during its online transmission or guarantee total anonymity when browsing our digital platforms.

Aware of the importance of protecting our users' data, we are committed to implementing the following measures:

  • Encryption: Use of SSL/TLS protocols provided by our web service providers to secure exchanges between your browser and our websites. Encryption of all data stored on our websites to ensure their security in the event of unauthorized access.
  • Firewall: Implementation of a series of technological barriers designed to prevent unauthorized access to our infrastructure using tools made available by our web service providers.
  • Malware Protection: We use advanced tools made available by our web service providers to detect and prevent malware threats.
  • Access rights management: A rigorous system that limits access to data to only those members of our team who need it to perform their tasks.
  • Two-factor authentication: An additional identity verification system to strengthen access security.
  • Continuing education: Our employees receive regular training on best practices in data security.
  • Constant technological updates: We ensure that we regularly have the latest security versions for all our tools, software and hardware.
  • Regular backups: Regular backups of all data to prevent loss.
  • Strict security policy: Each member of our team is required to comply with our internal data protection policy.
  • Proactive Vulnerability Management: We apply recommended patches as soon as a vulnerability is detected by our web service providers.

Authorized service providers and data transfers to a country other than Switzerland or the European Union

Bunker Swiss informs you that it uses qualified suppliers to help collect and manage the information you share with us. These suppliers may operate outside Switzerland or the European Union and have access to the data collected through various forms on the Bunker Swiss website.

Bunker Swiss would like to point out that, although it strives to choose reliable and recognized service providers for data processing, it cannot be held responsible for the way in which these third parties manage or secure the information shared. In particular, Bunker Swiss works with Zapier, Brevo and Timetonic, three service providers who have access to certain information for the purposes of the services they provide. Users are advised to read the privacy policies of these service providers to better understand how their data is used. However, Bunker Swiss's liability for any failure, loss of data or other incident related to these service providers is expressly excluded.

Zapier: Visit the website
Brief: Visit the website
Timetonic: Visit the website

General exclusion of liability

Bunker Swiss is not responsible for any damage or loss of data, whether direct or indirect, resulting from access to its site, the use of the information present, or the inability to use information. Bunker Swiss, including its directors, managers, employees, collaborators and shareholders, are not responsible for any damage or loss caused by errors, whether technical or otherwise, transmission problems, overloads, interruptions (including for maintenance), delays in the dissemination of information, incompatibilities between the site and the user's hardware or software, malfunctions, malicious acts such as viruses or intrusions, or other problems originating from telecom service providers or networks. Bunker Swiss's liability for acts such as hacking, actions aimed at blocking telecommunications services, such as mass sending of e-mails or denial of service attacks, is also excluded.

Right to information, rectification or deletion of your personal data

Bunker Swiss gives you the ability to manage and control the personal data you entrust to us. To exercise the rights set out below, please visit our contact page at: https://www.bunker-swiss.ch/contactez-bunker-swiss/

Access your data:

You can request to view the personal data we hold about you.

To ensure the confidentiality and security of your data, you will be asked to prove your identity by providing a copy of a valid ID. Excessive or redundant requests may be refused by Bunker Swiss.

To make your process easier and if you wish to contact us by mail, here is the letter template proposed by the CNIL: https://www.cnil.fr/fr/modele/courrier/exercer-son-droit-dacces

Modification and updating of your data:

If your data proves to be incorrect, obsolete or incomplete, you may request to have it rectified. You also have the option of setting instructions on the management of your data after your death. In this context, the heirs may request updates or take the death into account. To facilitate your process and if you wish to contact us by mail, here is the letter template proposed by the CNIL: https://www.cnil.fr/fr/modele/courrier/rectifier-des-donnees-inexactes-obsoletes-ou-perimees

Refuse the use of your data:

You can object to the use of your data, either for personal reasons or to prevent their use in commercial approaches. To facilitate your process and if you wish to contact us by mail, here is the letter template proposed by the CNIL: https://www.cnil.fr/fr/modele/courrier/supprimer-des-informations-vous-concernant-dun-site-internet

Response times:

We undertake to process and respond to your requests regarding your personal data within a maximum of one month after receipt.

Complaint to the competent authority

If you believe that Bunker Swiss is not properly fulfilling its responsibilities regarding your personal information, you have the option of filing a complaint or request with the appropriate body. In Switzerland, the Federal Data Protection and Information Commissioner (FDPIC) is responsible for these matters. You can submit a request online via this link: https://www.edoeb.admin.ch/edoeb/fr/home.html

Modification of this data protection declaration possible at any time

Bunker Swiss reserves the right to amend this data protection declaration at any time. The second line of this data protection declaration indicates the date of the last update.

Legal forum, applicable law, partial invalidity and language

The competent court to rule on any dispute arising from or related to this data protection declaration is located at the domicile of the company's registered office. Bunker Swiss nevertheless reserves the right to bring the dispute before any other jurisdiction on which you would normally depend.

The Bunker Swiss website data protection declaration is governed by the Swiss Federal Data Protection Act (FADP). In addition, for our activities concerning residents or citizens of the European Union, we also comply with the General Data Protection Regulation (GDPR) in force in Europe. Bunker Swiss is committed to respecting the principles and obligations set out in both legislative frameworks, thus ensuring robust protection of our users' personal data, regardless of their geographical location.

If any provision of this data protection declaration is found to be invalid, unsuitable or unenforceable, this shall not affect the validity or enforceability of the remaining provisions. The relevant provision shall be replaced by a provision that, while still valid and enforceable, complies as closely as possible with the intent and purpose of the original provision.

Only the French version of this data protection declaration is authentic.

References and useful links

Federal Data Protection Act (FADP): https://www.fedlex.admin.ch/eli/cc/1993/1945_1945_1945/fr
Federal Data Protection and Information Commissioner (FDPIC): https://www.edoeb.admin.ch/edoeb/fr/home.html
General Data Protection Regulation (GDPR): https://eur-lex.europa.eu/FR/legal-content/summary/general-data-protection-regulation-gdpr.html
National Commission for Information Technology and Civil Liberties (CNIL): https://www.cnil.fr/fr/
European Data Protection Board (EDPB): https://edpb.europa.eu/edpb_fr

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